FAQ about Commisioning a Pet Portrait from Katja Turnsek. Before ordering a Drawing or Painting some questions might come up. Here you can find the most inportrant questions & answers.
Pet Portraits by Katja in Oils, Pencils, Coloured Pencils and Watercolours
 
 
 
 
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Order information - FAQ

FAQ about Commisioning a Pet Portrait from Katja Turnsek. Before ordering a Drawing or Painting some questions might come up, the questions are:
 
Q: Do you work from photographs?
A: I specialize in highly detailed portraits and therefore I always work from high resolution photographs. That`s why it`s very important for you to send a good photo. Make sure that the photos you send are a perfect reflection of your animal. If the photo isn’t sharp enough, or the colors arent exacly the same, the portrait never can be good enough.

Q: How many photo`s do I need to send?
A: I need only one good photo. Of course some more good close up pictures will show me extra details and the portrait will be even better.

Q: What do you mean with quality photos?
A: If possible, please send me at least two quality photos of your pet. More info at ideal photo suitable for a pet portrait.
If you send electronic photos via mail: at least 150 dpi, or 1500 x 1500px. More info for making quality photos here!

Q: Will you return the photos?
A: Of course I’ll send all photos back to you together with the Drawing or Painting.

Q: If I have several dogs, should I send a photo with all of them together?
A: This isn’t necessary. It is even better to send one good photograph of each dog for the details and one with all of them together so I can see the individual size differences.

Q: How can I send the photos?
A: Just email the photos or send them by ordinary mail.  You can also send electronic pictures on CD.

Q: How long does it take before I receive my Portrait?
A: It depends on how much work I have at that moment and of the type of artwork you want. For Oils it can take 2-4 weeks. Remember, it takes a few days for the oil portrait to dry.

Q: How and when do I pay?
A: I use PayPal shopping cart facilities. PayPal guarantees 100% security for credit transactions. I live in Sweden but I pack and send the Portraits for free worldwide. On my price page you can find sizes and types of my Pet Portraits along with my paypal buy buttons. You have to pay before I start to paint or draw.  I offer a 100% money back guarantee on every portrait if you are not satisfied.

Q: What kind of technique and size can I order?
A: You have the choice between Pencil Drawing, Watercolors, Coloured Pencil Drawing or Oil on Canvas.

Q: Can I have all my animals together on one Painting or Drawing?
A: Yes of course you can! You can choose a single or multiple subjects drawing/Painting with or without backgrounds.

Q: How do you work?
A: First of all I "fix" the photos in Photoshop, mock-up and cut away the backgrounds you don`t want on the portrait. If there are several animals I position them just as you like. I also add matching colours to the background or add you favourite background photo. Then step 1 is finished and I start painting. You can follow the progress on my work in progress pages. There you can see how each individual Pet Portrait is getting more and more alive with every step of the painting process!

Q: Do I have any money back guarantee?
A: I offer a 100% money back guarantee on every portrait if you are not satisfied. Why? Because I'm totally sure you will love my Pet Portrait of YOUR animal.

Q: What kind of questions must I answer when ordering?
A: First of all I need to know in what technique (Oil painting, Pencil Drawing..etc) you prefer. Do you have any good Photos of your Pet? Do you have several animals? Do you want only a portrait or full body? What size of portrait would you like? Would you like backgrounds?

 
     
Copyrigts 2006-2007, Katjas Art Studio